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FOLLOW THE STEPS TO COMPLETE THE REGISTARTION PROCESS

  1. Click the Orange “Get Started” icon
  2. Register for Your Account
  3. Complete the Spine Assessment Questionnaire
  4. Submit Questionnaire (submitted form will automatically be sent to the Caleo Spine Department)
  5. Make Your Payment*  $250 fee to be covered by the patient

You will NOT see a Spine Surgeon on the day of your initial spine assessment.   The Assessment team will determine the most appropriate care pathway, based on the outcome of your assessment. Read More

CLICK HERE TO REVIEW THE CANCELLATION  & REFUND POLICY BELOW

PLEASE NOTE: IF YOU HAVE AN ACTIVE WCB CLAIM FOR THIS INJURY, YOU SHOULD NOT  REGISTER FOR A SPINE ASSESSMENT AT CALEO HEALTH.  HOWEVER, FEEL FREE TO CONTACT YOUR WCB CASE MANAGER OR WCB HEALTHCARE SERVICES FOR MORE INFORMATION.    PLEASE HAVE YOUR PHYSICIAN FORWARD THE REFERRAL DIRECTLY TO WCB.

Patients that have been referred to Caleo Health are required to pay *$250.00 CAD for the face to face Spine Assessment. *All transactions are in Canadian funds. Fulfillment Terms

REGISTRATION NOTICE

*Note: in order to make Interac Debit or VISA Debit payments you are required to have an Online Banking Account with your financial institution – please contact your financial institution for more information. Participating in Financial Institutions.

*Report any questions or issues to spinetriage@caleohealth.ca  or call | 403.452.4798

PERCENTAGE OF SPINE ASSESSMENT PATIENTS THAT REQUIRE A FORMAL CONSULTATION WITH A SURGEON

0 MONTHS
THE CURRENT AVERAGE WAIT-TIME TO NEXT AVAILABLE SPINE ASSESSMENT
44%
0 MONTHS
THE AVERAGE WAIT-TIME TO NEXT AVAILABLE ROUTINE SURGICAL CONSULTATION

Wait-times are based on the time the online registration process is fully completed and form submitted (including any necessary payment).  Wait-times are subject to change from time to time due to volume of registered patients and availability of service providers.

CANCELLATION  & REFUND POLICY

Note: We are happy to assist patients with changes or cancellations.  Please make all requests at least 48 hours prior to your appointment date.  
MISSED APPOINTMENTS OR CHANGES MADE WITHIN 48 HOURS OF THE APPOINTMENT TIME, WILL BE SUBJECT TO A $100 REBOOKING FEE.

  • No refunds will be provided for missed appointments.
  • No refunds will be provided for appointments cancelled without the appropriate 48 hours notice.
  • No refunds will be made after 90 days of your initial Payment.
  • All refunds processed are subject to a $20.00 administration fee.

(by registering for a spine assessment you acknowledge that you have read and understand the Spine Assessment refund policy)

SPINE ASSESSMENT FEE

*$250.00 CAD

The out of pocket fee for the Caleo Health Spine Assessment is *$250.00 CAD



CLICK HERE FOR MORE INFORMATION

ALREADY HAVE A SPINE ASSESSMENT ACCOUNT

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For more information contact the Spine Assessment Booking Coordinators: email | spinetriage@caleohealth.ca or call |403.452.4798

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