SECURE HEALTH EXCHANGE
JOIN THE CALEO HEALTH SECURE-MAIL® NETWORK
How to join Caleo Health's Secure-Mail Network
SECURE-MAIL® FOR SPINE REFERRALS
- INSTANT COMMUNICATION
- SECURE COLLABORATION
- BETTER PATIENT CARE
Secure-Mail is the compliant messaging system designed to enable PHYSICIANS & SPECIALIST to EASLY, SAFELY & SECURLY share private patient information.
PLEASE JOIN US NOW IN USING SECURE-MAIL®
Sign-up FREE for this service by providing your clinic name, physician name(s) and your clinic or referral desk email address to the Caleo Health Spine Triage Department at spinetriage@caleohealth.ca or call (403) 452-4798
SEND REFERRALS, RECEIVE REPORTS, CONFIRMATIONS AND TRACK INFORMATION ALL VIA SECURE–MAIL®
Say Yes to No More Faxing. Caleo Health Spine Clinic will provide communication, confirmations and e-consultation reports to physicians and patients via Secure-Mail®
The Caleo Clinic would like to invite your practice to join Secure-Mail, an HIA and HIPAA compliant way to share Patient Health Information. This service is provided to you at no charge and keeps you and your patient informed about referrals and appointments. Secure-Mail®allows us to efficiently share consult reports with you.
Coming Soon: Easy to use and track eReferrals for Spine, Chronic Pain and Migraine Headache Clinics.
SPINE REGISTRATION NOTICE
SPINE ASSESSMENT REGISTRATION NOTICE
Patients that have been referred to Caleo Health are only required to choose the $200.00 CAD payment option for the Face to face Spine assessment.
Caleo Health Patients that choose to register and pay the $200 assessment fee will be provided with a spine assessment in-person by a team lead by a primary spine care provider at the Calgary office. Fullfillment Terms
Note: We are happy to assist patients with changes or cancellation of their appointment as long as you do so at least 48 hours prior to your appointment date. ANY CHANGES MADE WITHIN 48 HOURS OF YOUR APPOINTMENT AND MISSED APPOINTMENTS WILL BE SUBJECT TO A $100 RE-BOOKING FEE.
REFUND POLICY: ALL REFUNDS ARE SUBJECT TO A $20 ADMINISTRATION & PROCESSING FEE. Refunds will not be issued after 90 days of the initial payment date. No refunds will be issued for appointments missed or cancelled within 24 hours of the appointment date. No refunds will be issued after you have received your Spine Assessment.
If you need to postpone your appointment for any reason your payment will be held until you are available for your spine assessment appointment.
Contact Us
Spine Assessment Fee
Spine Assessment Fee
There is a fee of $200.00 CAD charged to the patient for the initial appointment. The assessment is only covered in part by your Provincial Health Insurance (i.e. Alberta Health). The assessment is performed with a physiotherapist or chiropractor as part of the assessment team. Physiotherapy and Chiropractic assessments are uninsured services through Alberta Health. The fee you are required to pay is for uninsured services only. It is the responsibility of the patient to cover the cost of all uninsured services.
Our surgeons accept direct referrals from community based physicians and access to a surgeon is not limited to only those that pay the fee. However, the direct route may take up to 24 months for a patient to be seen in consult unless the surgeon is confident that this is an urgent surgical matter. Approximately 80% of patients referred directly to a surgeon from their family physician are deemed non-surgical. The result is a significant delay in access to spine care for patients that are truly surgical and frustration for non-surgical patients that have waited long periods with little or no outcome for their condition.
Individual surgeons have the right decline direct referrals from time to time in an attempt to manage their wait lists. A surgeon may also decline a referral if there is no clear indication that the patient will benefit from surgical treatment.
The triage and assessment process is in place to assist non-surgical patients with obtaining timely treatment recommendations and access to the appropriate care pathway. The process also serves to determine urgency of surgical patients so that care is not delayed for patients with urgent conditions.
Invoices for uninsured services will be provided and you may submit them to your extended healthcare plan. Payments can be made by: Credit Card or Debit; we do not accept personal cheques.
All refunds are subject to a $20 administration & processing fee. No refunds will be made after 90 days of your initial Payment.
LOW BACK PAIN VIDEO
LOW BACK PAIN VIDEO
SECURE HEALTH EXCHANGE
MEDICAL GRADE MESSAGING
Protected Health Information (PHI)
The Privacy Rule protects all “individually identifiable health information”
held or transmitted by a covered entity or its business associate, in any form or media, whether electronic, paper or oral.
YOUR PRIVACY, SAFETY & SECURITY IS IMPORTANT TO US!
SECURE-MAIL® BETTER SAFE THAN SORRY
What Regulations Influence My Practice?
- HIPAA – Health Insurance Portability and Accountability Act (1996)-USA
- HIPAA Omnibus Guidelines – Updated regulations went into effect March 26, 2013 with compliance required by September 23, 2013
- HITECH – Health Information Technology for Economic and Clinical Health Act & HITECH Safe Harbor –USA
- PIPEDA – Personal Information Protection and Electronic Documents Act – Canada
Additionally there is significant Provincial/State legislation as well as professional medical associations that have established very specific guidelines for the handling of patient information.
SPINE REGISTRATION NOTICE
SPINE ASSESSMENT REGISTRATION NOTICE
Patients that have been referred to Caleo Health are only required to choose the $200.00 CAD payment option for the Face to face Spine assessment.
Caleo Health Patients that choose to register and pay the $200 assessment fee will be provided with a spine assessment in-person by a team lead by a primary spine care provider at the Calgary office. Fullfillment Terms
Note: We are happy to assist patients with changes or cancellation of their appointment as long as you do so at least 48 hours prior to your appointment date. ANY CHANGES MADE WITHIN 48 HOURS OF YOUR APPOINTMENT AND MISSED APPOINTMENTS WILL BE SUBJECT TO A $100 RE-BOOKING FEE.
REFUND POLICY: ALL REFUNDS ARE SUBJECT TO A $20 ADMINISTRATION & PROCESSING FEE. Refunds will not be issued after 90 days of the initial payment date. No refunds will be issued for appointments missed or cancelled within 24 hours of the appointment date. No refunds will be issued after you have received your Spine Assessment.
If you need to postpone your appointment for any reason your payment will be held until you are available for your spine assessment appointment.
JOIN CALEO HEALTH SECURE MAIL NETWORK
It is FREE to join the Caleo Health Secure-Mail Network
Find out how your office can have their own Secure-Mail Network
SECURE HEALTH EXCHANGE
Proven Secure Messaging Technology
SECURE-MAIL ACCOUNT?
CLICK HERE TO LOG BACK IN For more information please contact the Spine Assessment Department: email |spinetriage@caleohealth.ca or call |403.452.4798
Terms of Use
Terms of Use
Legal Disclaimer
This Agreement governs the relationship between Caleo Health (“Caleo Health”) and the user (the “Client”) which may be either our Assessment & Consultation Team providing Assessment Services on behalf of Caleo Health or a client purchasing the Assessment & Consultation Services of Caleo Health.
Because this service is accessible via our website, you agree to abide by our Legal Disclaimer posted there, including the terms and conditions described below. These terms and conditions are subject to change from to time by Caleo Health. It is your responsibility to review them regularly as you will be bound by the terms and conditions upon the day you use our services.
Client will pay Caleo Health its fees set out on the Caleo Health website from time to time for the service(s) selected by the Client. Caleo Health may change its fees or levels of service at any time. The price or portion of the payment that will be paid to Caleo Health for their Assessment & Consultation Service, including any diagnosis and treatment recommendations, which is the total amount paid by the Client purchasing the Assessment & Consultation Service minus the amounts set out below, as applicable (“Service Fee”). Following your assessment should you choose to continue with services at Caleo Health please be aware that any uninsured services will require additional fees. Any services that are provided under the schedule of medical benefits will be billed under your Provincial Health Plan (if applicable) provided that you have a valid Provincial Health Number (PHN).
The service provided through Caleo Health is no different from the diagnostic services typically provided by a physician lead team. Caleo Health assessors providing this service will have the benefit of information that would be obtained by examining you in person and observing your physical condition. The medical questionnaire, referral documents and information provided by you at the time of registration and at the time the service is delivered must be complete and accurate, should any information be omitted the assessment team may not be aware of facts or information that would affect their opinion, diagnosis and recommendations.
Visitors who use the Caleo Health website do so in accordance with Alberta law.
Caleo Health Phone & Email Directory – Scroll Down ↓ for All Options
HEALTH LINK | 403.943.LINK (5465) or Dial 811
CLINIC PHONE NUMBERS: (MS Windows users – Ctrl+F to Search by Name)
FAMILY MEDICINE DEPARTMENT
Clinic line | Dr. C. Morse, Dr. C. Lorincz, Liuba Aikoroje (NP), Karli Fagerheim (NP) & Chris Wong (NP) Clinic line | Dr. D. Eckenswiller, Dr. W. Meerholz & Dr. D. Fleck Clinic line | Dr. E. Soumbasis: Clinic line| Dr. G. Malcolm: REHABILITATION DEPARTMENT Clinic line | Physiotherapy: Clinic line | Chiropractic: Dr. J. Storring & Dr. J. Sandman MSK & PAIN DEPARTMENT Clinic line | Dr. M. Klasa – Medication Management Clinic: Clinic line | Dr. D. Louw – Headache Clinic: Clinic line| Dr. F. Barnard & Dr. F. van Rooyen – Pain Management Clinic: Clinic line| Opioid Tapering Clinic Dr. Eckenswiller & Dr. Soumbasis: SPINE DEPARTMENT Clinic line | Spine Assessment Department & Booking Coordinators: SURGEONS’ CLINICS Clinic line | Dr. J. Bouchard: Clinic line | Dr. R. Cho: Clinic line | Dr. C. Cundal: Clinic line | Dr. R. Hu: Clinic line | Dr. G. Swamy: Clinic line | Dr. K. Thomas: Clinic line | Dr. P. Lewkonia: Clinic line | Dr. Alex Soroceanu & Dr. Aziz: Clinic line | Dr. F. Nicholls: Clinic line | Dr. N. Evaniew: Clinic line | Dr. P. Magown: RHEUMATOLOGY DEPARTMENT Clinic line | Dr. Sharon Le Clercq & Dr. Britney Jones (Rheumatology Department) Clinic line | Dr. Liam Martin, (Rheumatology Department) CLINIC FAX NUMBERS: Fax | 403.452.0995 (main) Fax | 403.984.5445 (physicians ) Fax | 403.338.4011 (CDC Intervention Suite) Clinic line | Spine Assessment Department & Booking Coordinators: Clinic line | Image Guided Pain Injection Clinic – Canada Diagnostic Centres (CDC): Clinic line | Rheumatology Department: Clinic line | Sports Medicine & Car Accident Specialist Examination Clinic (C.A.S.E): Clinic line | Disability Management & IMEs: Clinic line | eConsultation Department: Clinic line | Clinic Administrator: Main clinic line | Caleo Health:
403.374.0781 Fax | 403.984.1909
403.984.5454 press (2) for Dr. Fleck & Dr. Meerholz Fax | 403.984.5445
403.452.5608 Fax | 403.984.5445
403.547.9135 Fax | 403.984.5445
403.241-3529 Fax | 403.452.0995
403.241-3529 Fax | 403.452.0995
403.984.5458 Fax | 403.984.5445
403.452.6876 Fax | 403.984.5469
403.984.5458 Fax | 403.984.5445
403.930.3188 Fax | 403.984.5445
email | spinetriage@caleohealth.ca or call | 403.452.4798 Fax | 403.452.0995
403.944.8236 (FMC) or 403.984.5447 (Caleo Health)
403.452.6931 Fax | 403.984.5448
403.452.6911 or (RGH) Rockyview General Hospital cast clinic
403.944.2036 (FMC) or 403.452.6079 (Caleo Health)
403.944.4487 (FMC) Foothills Medical Centre
403.944.3070 (FMC) Foothills Medical Centre
403-984-1910 Fax | 403.452.0995
403.984.5456 Fax | 403.452.0995
403.930.3179 Fax | 403.452.0995
403.930.3184 Fax | 403.452.0995
403.984.5456 Fax | 403.452.0995
403.930.3185 Fax | 403.984.5448
403.930.3180 Fax | 403.984.5448
Other Important Telephone Numbers & Emails
email | spinetriage@caleohealth.ca or call | 403.452.4798 Fax | 403.452.0995
403.338.24010 or Fax | 403.338.4011
email | rheumatology@caleohealth.ca or call | 403.930.3185 Fax | 403.984.5448
email | CASE@albertaPT.com or call | 403.930.3180 Fax | 403.452.0995
email | ime@caleohealth.ca call | 403.452.1400 Fax | 403.452.1444
email | econsults@caleohealth.ca or call | 403.930.3187
403.452.6018 Fax | 403.984.5448
email | info@caleohealth.ca call |403.452.0999 Fax | 403.452.0995